Attention to All
Simmons (SEA) Pte Ltd is the exclusive licensee of Simmons mattresses in Singapore, Southeast Asia and South Asia regions. Simmons (SEA) Pte Ltd has the rights to appoint fair and reliable furniture dealers as Simmons Authorized Dealers to distribute Simmons mattresses in Singapore, Southeast Asia and South Asia regions.
Of recent times, it has come to our attention that there are some Simmons mattress models that are sold through furniture stores that are not appointed as Simmons Authorised Dealers. Simmons, therefore, cannot confirm whether these mattresses are genuine Simmons product and these products are not covered by Simmons manufacturer’s warranty. In addition, Simmons mattresses sold in Indonesian by Simmons authorized channels have additional warranty tag that is valid within Indonesian and each respective Southeast Asia region.
To safeguard your interests and to ensure that you, our valued customers have a safe and assuring shopping experience, Simmons encourages all our customers to purchase your Simmons product at Simmons Gallery, reputable department stores or Simmons-appointed authorized dealers that are deemed fair and reliable by Simmons (SEA) Pte Ltd. All Simmons Authorised Dealers carry a certificate of authenticity issued by Simmons (SEA) Pte Ltd. If you are unsure, feel free to ask the dealers to present to you the certificate.
Always insist on proof of authenticity to safeguard your purchase. To help you locate a Simmons Authorised Dealer near you, please visit our store locator at
http://www.simmons.co.id/stores/
If you have any further queries, do write to us at info@simmonsindonesia.com? or call our Customer Service at +6221 628 5001 / +6221 625 8888. Thank you.